BBB Accredited Securus Technologies Is a Great Company That Offers Communications Via Video Conferencing

Have you been missing your friend or family member that has been in an unfortunate situation of being jailed at a correctional facility? If so, it is possible that you have not been able to visit them due to scheduled appointment times not being compatible with your own schedule. If this sounds like a familiar situation to you, then you may be able to benefit from a program that is offered by Securus Technologies.

 

Securus Technologies offers a state-of-the-art program that enables people to communicate from jail to home, and vice versa, via methods of video conferencing. However, prior to setting up an account with Securus Technologies, one should be aware that certain correctional facilities do not offer such services. If you would like to know whether the facilities where your friend or family member is jailed in is offering the utilization of this innovative program or not, then please visit the website to see the list of institutions that is is offered in. Many may find that the correctional facility where their loved one is in is on the list. In such a case, the one who would like to communicate with their family or friend who is in jail can simply sign up for an account and set up their computer to operate the program.

 

BBB accreditation is given to companies that are considered to be optimal choices or receiving goods and/or services from. Securus Technologies is a company that has been given such an accreditation, thus, making them a great choice for communicating via video conferencing under safe and secure protocols. Why not make your friend or family member’s day and give them a call via video conferencing as soon as you are made aware of whether you are capable of doing so or not?

 

Home for Christmas with Securus

The holiday season is one of the most difficult when you have a loved one who is behind bars. It can be incredibly difficult for you to make plans to go and see this person because of the fact that they are nowhere near located to your home but you also want to be able to see them to wish them a happy holiday season so that you can feel like they are still included in the family. Prison families all over the world are beginning to realize that there is a system known as Securus that they can continually use in order to keep in better contact with their loved ones.

 

During the holiday season, you can begin to use Securus for your own personal needs because of the fact that it enables for video visitation for prison families all over the country. I have personally used this amazing service myself because a good friend of mine has been put behind bars and during the holiday season, it was something that allowed us to stay in touch and allowed him to feel totally connected to me and my loved ones because of the fact that we were constantly keeping in touch with each other.

 

If you have never used video visitation services from home before, this is something that can be totally different from what you are used to and it can allow you to finally see the light at the end of the tunnel when it comes to having a loved one in prison. Many prison family simply do not have the time or means to get to the local prison to see their loved one and this is why Securus has truly changed the lives for so many people when it comes to personal video visitation if they can do right from the comfort of their own home.

 

I have continually told people about this amazing service because of my own experience using it and I feel the holiday seasons are just as important when it comes to keeping in touch with your loved ones because of the fact that they are behind bars and cannot be with you like they normally would each and every day and this is why this amazing system has truly changed lives for so many people while also being one of the most secure and Safe Systems that you could possibly use currently on the market.

 

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Securus

Securus Technologies Seeks Out and Receives BBB Accreditation

Securus Technologies is proud to announce their reception of accreditation from the Better Business Bureau, which is recognized nationally for working with trustworthy and respectable businesses. In addition to their accreditation, Securus Technologies also received the highest rating from the BBB, an outstanding A+. In a PR Newswire article, Senior Vice President of Operations Danny de Hoyos said that Securus Technologies had been working with the BBB for a while to ensure the reception of their highest rating as well as their accreditation. In fact, Securus Technologies brought it upon themselves to undergo the necessary changes and improvements to be able to receive the A+ rating and BBB accreditation. The whole process was voluntary and required that Securus meet a list of certain criteria.

 

The required standards set forth by the BBB all revolve around honesty, transparency, integrity and an overall just conducting of business affairs. More specifically, Securus had to be able to establish a track record of honesty both in operations and in advertising. Additionally, they were required to reveal several aspects of their business such as procedures, guarantees, and ownership in order to maintain transparency. Securus was also required by the BBB to make extra efforts to accommodate their customers by ensuring all data that they collected was protected and also by maintaining adequate response times.

 

One of the major changes that Securus underwent during this process was the implementation of a customer service call center. With 220 seats operating in this call center, Securus is now better able to accommodate the 25 million family members and friends that they serve. Trained with the esteemed BBB standards in mind, Securus customer service agents are now better equipped to handle the average of 2.5 million monthly calls they receive. The customer satisfaction rating for this call center is an impressive 4.3 out of 5. Chief Executive Officer of the company shared with PR Newswire that he is happy that Securus Technologies was able to solidify and prove their honest business practices by working with the BBB and receiving their due accreditation.

 

 

Securus Technologies Continues With Revolutionizing Inmate Communication Technologies

Securus Technologies, is a Texas-based company renowned for providing inmate communication solutions for civil, criminal justice, as well as law enforcement agencies. Recently, in a report by BBB.org the company has released THREADS 3.1, and this came after it was formally introduced in December 2015. It is evident Securus technologist has appreciated THREADS3.1.

THREADS 3.1 greatly improve upon powerful THREADS software. The 3.1 upgrade make the system easy to use, more streamlined, and connected with the latest web-based technology. THREADS upgrade the system into HTML5 from traditional SilverLight architecture.

THREADS come with a wave of new features such as inmate phone call analysis, context-reporting services, customizable mapping and printing options, and ability to listen to call within the original THREADS. The software eliminates what is unnecessary in and leaves only what is required by users thus improving navigation function, search function, and record loading substantially.

It is evident, Securus engineers and technologist have to take the time to design one of the most highly actionable intelligence software tools that provide focused leads to investigators, and yet it requires very little training. Investigators will find their jobs significantly improved due to this upgrade.

Securus Technologies advanced technology does not only serve people in criminal justice and law enforcement but also serve citizens in need of inmate communication with loved ones who are incarcerated. The company offers Video visitation and phone capabilities that leverage the powerful technology upgrade.

Securus has revolutionized inmate communication through its edge cutting technology solutions. Currently, the company serves more than 1.2 million inmates across North America. Besides, it serves over 3,450 law enforcements, corrections, and public safety agencies.

The Company [see, https://www.crunchbase.com/organization/securus-technologies#/entity] has demonstrated its commitments to its vision of making the world a safer place to live through providing unique technological solutions. Among key specialties of Securus, include inmate-self service, monitoring products, biometric analysis, investigation, emergency response, incident management, communication, and public information. Full story can also be read on the PR Newswire website.

More information about Securus posted on https://en.wikipedia.org/wiki/Securus_Technologies.