The Changes that Rick Smith Has Made at Securus Technologies

Rick Smith is the current CEO of Securus Technologies. He has been at the helm of the organization since July 2008. Before he was appointed to the position of CEO, he also worked as the head of finance, in the operations department and also the IT department. His many years and extensive experience are the qualities that made him the ideal candidate for the CEOs post. For the 9 years that he has been at the helm, the company has made many leaps in the provision of quality telecommunication services within the prison systems. Here, are a few of the things that you may not know about Rick Smith.Rick started his education at the Rochester University. Here, he acquired his Associates Degree. He then proceeded to the New York State University, where he acquired his Bachelors and Masters Degrees in Engineering. He also has an MBA from the University’s Simon School. He started his career at a company known as Global Crossing. He worked here between 1972 and 1998. He then started working with Frontier Communications as the president.

Between 2000 and 2003, he was the president of Eschelon. This company held is the first IPO in 2005, all which had been part of Rick Smith’s vision towards the expansion of the company. Rick stayed with the company until 2007, when he joined Securus Technologies. Before he left, he had managed to increase the revenue collected by the company from a mere $30 million to $350 million. Securus has really grown since he took over as the CEO. When he took over, issues such as clients and their families being overcharged for communication were the order of the day in the correctional facilities. He has however managed to overturn the situation and create a system which reaches more than one million inmates in over 2600 correctional facilities in the country.

He has managed to improve the system which is used to manage the communication from the outdated manual systems to the modern, efficient and automated systems.The communication systems have made communication with family members easier and more efficient.The idea that he has been working with is that just because a person has been incarcerated does not mean that they should be disconnected from their loved ones. One of the things that are part of his legacy at Securus is that he has been able to transform the current situation and cost of calling family and friends to affordable and reliable. The systems they have put in place also offer video monitoring to their clients, which makes the correctional facilities safer than they were before. There are prepaid and post-paid options, and also video calling alternatives, which make service delivery excellent for Securus’ customers. Rick Smith is doing a great job at Securus.

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