Securus Technologies is a company which provides vital communications services for people in the criminal justice system, law enforcement, and public safety agencies. It has earned a reputation for offering the highest quality, most effective solutions to the common problems these agencies face. When they need investigations, biometric analysis, monitoring, communications, incident management, and emergency response tools, almost 3,500 law enforcement, public safety, and corrections agencies in North America depend on Securus Technologies.
Trust and integrity are vital when dealing with corrections, law enforcement, and public safety. The Dallas, Texas based Securus Technologies understands that. That’s why when they recently became aware of the reprehensible behavior of another company in their industry, Global Tel-Link, they felt compelled to make the public aware of it. In a report prepared by the Louisiana Public Service Commission detailing GTL’s actions when they provided communications services in Louisiana, the Louisiana PSC said Global Tel-Link overcharged its customers, often poor families, a total of $1,243,000.
The report states Global Tel-Link was unethical in its dealings in the Louisiana corrections system. According to the Louisiana PSC report, Global Tel-Link shameful and unauthorized actions included double billing, artificially inflating prices, programming phones to charge higher rates than was permitted, and billing customers for time they did not receive during their phone calls.
When placed in a position of trust and authority in Louisiana, Global Tel-Link took advantage of the families and loved ones of people in the Louisiana corrections system, the report states. By doing so GTL bilked Louisiana taxpayers out of over one million dollars. Out of concern for the public Securus Technologies will make the rest of this report available through a series of press releases over the next 6 months.